Good news—there’s nothing to ship!

All products at The Small Biz Prompt Shop are delivered digitally. Once your purchase is complete, you’ll receive access to your downloads instantly (or within a few minutes). If you don’t see it, check your spam or promotions folder. Still nothing? Email us at dan@macinnismarketing.com.au and we’ll sort you out.

How You’ll Receive Your Order

• Prompt Packs: Direct file download or link via email

• Courses: Access delivered via member portal or email instructions

• Freebies: Sent via email after opt-in

Please make sure your email is entered correctly at checkout so the content lands in the right inbox!

Returns & Refunds Policy

Because all products are digital, we do not offer returns or refunds.

Once the file is downloaded or accessed, we cannot “take it back” like a pair of jeans—so all sales are final.

That said, if you’re experiencing a tech issue, the file won’t open, or something feels off, we’re happy to help. Please email [insert contact email] and we’ll do what we can to make things right.

A Friendly Reminder

Before you purchase, make sure you understand what’s included. Product descriptions are lovingly detailed and built to help you feel confident in your decision.

If you’re unsure, download the free starter pack first to test the format and vibe.

✉️ Still Need Help?

Reach out anytime at dan@macinnismarketing.com.au

We’re real people, not robots—and happy to help.